According to Mark Anderson of Canada's Ottawa Citizen, new competition in the fly rod market is driving the dominant manufacturers to shorten their warranty-repair turnaround times. "'Our current turnaround time is 2 to 3 weeks and we will ship your repair immediately upon completion. You will receive an automated e-mail notification from UPS with the tracking information when your package has shipped.'" I was, to say the least, gob-smacked."
"Gob-Smacked:" Competition Leading to Faster Warranty Repairs?
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About this Entry
This page contains a single entry by Marshall Cutchin published on August 6, 2008 7:59 AM.
As Flights Disappear, Fly Fishing Trips Get Longer was the previous entry in this blog.
Colorado Anglers to Lose White River Access Point is the next entry in this blog.
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